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Privacy Policy

B2B App and Online Portal with CRM for Trade Fairs  ·  Bilingual EN / 中文

Who we are

This Platform is operated by: Exhibition Services BV
Populierlaan 2, 4621CL, Bergen op Zoom, the Netherlands
Support: support@cognita-innovative.com
Privacy: privacy@cognita-innovative.com

1. Scope and Key Principles

2.1 B2B-only design

The Platform is intended for business exhibitors and business visitors. It is not designed for consumers and we do not knowingly process consumer personal data.

2.2 Business Contact Personal Data

Even in a B2B context, we may process personal data of natural persons acting for businesses, such as a representative's name, business email, business phone number, and job title.

2.3 No medical or sensitive personal information

Do not upload medical or health information. The Platform is not intended to process medical health status or other sensitive personal information.

2.4 Transparency and minimum necessary retention

We aim to process data for explicit purposes and retain it only as long as necessary for those purposes, or as required by law.

2. What Data We Collect

Company and account data

  • Company name, address, country, VAT/tax identifiers
  • Industry/sector, product categories, exhibitor/visitor role
  • Company profile text, listings, brochures, catalogs, stand/hall info

Business Contact Personal Data

  • Name, job title, department
  • Business email address, business phone number
  • User login identifiers and role/permissions

CRM data

  • Leads and contacts you create/import
  • Business meeting notes, tags, relationship status, and follow-up tracking
  • Messages exchanged through the Platform

Usage, device, and security data

  • Log data (IP address, timestamps, device type, browser/app version)
  • Security logs and audit trails
  • Abuse prevention signals

3. Your Rights and Controls

To exercise rights or manage preferences, use Platform settings or contact privacy@cognita-innovative.com. Rights include:

  • Right to be informed and to make decisions regarding processing
  • Right to access and copy personal information
  • Right to correct
  • Right to delete under specified circumstances
  • Right to withdraw consent
  • Right to request explanation of processing rules

4. Contact & Updates

We may update this Policy to reflect changes in the Platform, hosting, partners, or legal requirements. We will publish updates in the Platform.

Privacy inquiries: privacy@cognita-innovative.com